Enjoy a spa treatment in the comfort of your home or hotel in Nairobi or an adjacent town.
How it Works
- You Schedule Online. It takes you 3 mins to select spa services & your best time slot (1-60 days in advance), enter your contacts & address, pay 10%, receive SMS & email confirmation.
- We Come To Your Home or Hotel. We bring all materials & equipment & set up the spa in a comfortable place of your choice. Some services require access to electricity contact & water.
- You Experience. We customize your session to your personality & needs.
How Can We Serve You?
Tap a link to discover all the experiences that we offer.
We are at Your Doorstep
Our mobile professionals visit residents in the following locations;
| County | Coverage | Travel Fee |
| Nairobi | Everywhere except the suburbs in the east. | Zero except Ksh 300 to Utawala |
| Kiambu | Ruiru, Ruaka, Kiambu, Juja, Tatu City, Wangige, Thindigua, Kikuyu, … | Ksh 500 |
| Kajiado | Ngong & Ongata Rongai | Ksh 700 |
| Machakos | Mlolongo, Syokimau, Kitengela, & Athi-river | Zero except Ksh 500 to bring the massage table. |
You can easily confirm on this map whether your location is within our service reach.
We Listen to You
Each appointment begins with a consultation to discuss your concerns, likes, and assess your health condition.
We take time to walk you through each of our treatments, explaining what you’ll be experiencing every step of the way from beginning to end.
We Educate
We advise on after-waxing care, techniques for back posture-related pain management, etc.
Read our informative posts to inspire your wellness and self-care goals.
Package Deals
A mix of our popular treatments at a discounted price.
They are perfect for a home spa day and special persons or occasions like bridal showers, baby showers, etc.
Gift Rest & Time
Our vouchers are a perfect gift for a birthday, anniversaries, and even wedding gifts.
The lucky recipients can celebrate and indulge themselves at their
own convenience creating special and unique moments to last a lifetime.
You are in Good Hands
4.9/5 Happiness Score
Based on 170+ reviews on our Google business profile
Corporate Vision Small Business Awards (2023) Winner – Best for Mobile Wellness Initiatives 2023 – Kenya
SHE Awards (2023) Winner – Techpreneur Of The Year (Under 30)
Kayana D.E.A.R Awards (2022) Runner-up – Most Adaptive Use of Technology
African Excellence Awards (2021) Winner – The Most Innovative Mobile Beauty Spa – Nairobi
All of our attendants have formal training, are vastly experienced in their respective roles, and love their jobs!
You Are in Good Company
Read some of our customer experiences. Others love our services for their comfort, value for money, professionalism, friendliness, efficiency, e.t.c
Ola says
As with the previous time, the experience with Viv’s Spa continues to remain awesome.
From the process of booking for the session (super smooth and stress-free), the attention to detail, quality delivery of the team up to the refreshing way you feel in your body after each session – it’s been super awesome for my partner and I so far.
I’ll surely recommend Viv’s in-Houz Spa any time, any day to anyone who’s looking at getting good value for money coupled with excellent service delivery.
May 2020
Sanjeev says
Vivian is very professional and amazing at what she does! I’ve used her a few times for a massage and a scrub, and I can’t get enough!
She makes it feel like a spa experience in your own house when she plays soothing music and when you get to choose the essential oils you want to use too! I highly recommend using Vivian 
🙂 I can’t wait until I can get her coming home again!
Sheila says
Vivian was punctual and very professional.
She talked me through everything she was doing during our session. She was also gentle and mindful of how I felt through the session.
I highly recommended her services. She also gave me after-care advice after the full body wax.
I will definitely be using her services again.
Shh! A Home Spa in Session
Watch and be inspired.
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FAQs
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Which neighbourhoods do you reach?
We visit residents throughout Nairobi county (except suburbs in the east).
Our reach extends to nearby towns on the borders of Kiambu, Kajiado, and Machakos counties e.g Juja, Kiambu, Ruiru, Kikuyu, Tatu city, Ruaka, Syokimau, Mlolongo, Kitengela, Athi-river, Rongai, and Ngong etc.
Check out our mapped service coverage to confirm your location.
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How soon can I have an appointment?
We work with advance bookings; 1-60 days from today.
All the time slots currently available will be shown to you on our calendar on the booking page.
You have more slots 1-2 weeks ahead if you need services from different professionals in one appointment.
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Do I need to provide anything for my at-home spa experience?
We bring all the materials and equipment including the bed and towels.
For some services, we need access to electricity contact and water supply.
Also, some people prefer using their own facial products or linen.
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Do you have a physical location?
No. We are a mobile and offer spa service in your home, office, or hotel.
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Do you attend to men?
Our focus is on ladies but we also work with gents only when booked by the wife, girlfriend, sister, or daughter. Indicate on the booking notes for whom the service is if not for the person booking.
We do not offer waxing and body scrubs to men. The corporate massage is offered to both ladies and gents.
Bookings made by men alone are automatically canceled unless accompanied by a note about the wife/girlfriend being around.
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What are your working hours?
We work from 8 am to 5 pm, from Monday to Saturday.
Our self-service booking system is open 24hrs/7 days and shows all slots currently available 1-60 days from today.
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Are the prices negotiable?
No. We have delicately balanced our prices to assure quality service & sustainability.
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Can I book for someone else?
Yes. Indicate on the notes for whom the appointment is if not for yourself.
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How do I pay the deposit?
The 10% deposit is done automatically online with mobile money or a card when booking.
1. Payments by MPESA Express are free.
2. Payment via VISA, American Express, MasterCard & Apple Pay is possible for amounts above Ksh 100 and incur a processing fee (2.9% for Ksh & 3.8% for other currencies)
3. Payment via PAYBILL & Airtel is possible for amounts above Ksh 100 and incur a processing fee of 2.9% + Mobile Operator fee
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Is the deposit refundable?
The 10% deposit is non-refundable. If anything comes up on the day of your appointment, we recommend rescheduling the appointment.
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Can I reschedule my appointment?
If you had signed in prior to booking; go to your account to reschedule your appointment at least 1 day prior to your scheduled date.
Otherwise, contact us at least 6 hrs before your appointment to reschedule for you.
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Can I cancel my appointment?
You can cancel at least 6 hrs prior to your scheduled slot via the link in your email or from your account. Afterward, contact us ASAP to cancel it.
Last Updated on November 15, 2024